Provider-centric staffing for purpose-driven healthcare™
Posted on
February 4, 2025

Caliber Healthcare Solutions Earns 2025 Best of Staffing Client 10-Year Diamond Award and Talent 5-Year Diamond Award

We’re honored to share that Caliber Healthcare Solutions has once again been recognized for service excellence, earning ClearlyRated's 2025 Best of Staffing® Client 10-Year Diamond Award and Talent 5-Year Diamond Award. These distinctions place us among an elite group of staffing firms that have consistently delivered exceptional experiences for both clients and talent.

More importantly, this recognition is meaningful because it's comes directly from the people who matter most—our clients and providers. Their feedback affirms our unwavering commitment to building strong, lasting partnerships that make a real difference in healthcare.

“At Caliber, every success is rooted in the relationships we build—with the healthcare providers who count on us to support their careers and care for their patients, and the clients who rely on us to strengthen their teams and help them serve their communities,” said Clay Walker, Caliber CEO. "This recognition from ClearlyRated reflects the collaboration and trust that make these partnerships so impactful. We take that responsibility seriously and remain committed to making a meaningful difference for both providers and the healthcare organizations they serve.”

A Decade of Excellence in Client Satisfaction

Caliber has earned the Best of Staffing Client 10-Year Diamond Award, a distinction achieved by only 25% of participating firms in2025. ClearlyRated's Best of Staffing® Award is an industry-leading recognition based exclusively on verified client ratings, and the 10-Year Diamond Award signifies that an agency has earned this honor for 10 consecutive years. On average, clients of winning agencies are more than 50% more likely to be completely satisfied compared to those working with non-winning agencies.

At Caliber, our relationships with healthcare organizations go beyond staffing—we focus on relationships built on trust, responsiveness, and shared goals. These awards validate what our clients already know: we are committed to supporting them in delivering the highest-quality patient care.

By the numbers:

  • 89.7% of Caliber’s clients rated us 9 or 10 out of 10, significantly higher than the industry average of 55%.
  • Caliber achieved a Net Promoter® Score of 84.6%, nearly double the industry’s 45% average in 2024.

Their experiences speak to the impact of these partnerships:

  • "We've had tremendous clinicians come through Caliber. The service I've received from account managers and directors has been top-notch! Everyone is responsive and always willing to find a solution."
  • "The account managers/employees that I was able to work with are exceptional. They are truly a client-centered service, and their constant communication and familiarity with our needs is unparalleled."

Supporting Providers, Strengthening Healthcare—Five Years and Counting

In addition to our Client Award, Caliber has been recognized with the Best of Staffing Talent 5-Year Diamond Award, honoring five consecutive years of outstanding provider support. Staffing firms that receive this distinction have demonstrated a consistent track record of delivering industry-leading service, based on direct feedback from the healthcare professionals they place.

Providers who work with Best of Staffing winners are 60% more likely to be completely satisfied compared to those placed by non-winning agencies. At Caliber, we believe this comes down to understanding what truly matters to providers—career flexibility, autonomy, and seamless support—so they can focus on what they do best: delivering exceptional patient care.

By the numbers:

  • 74.5% of Caliber’s placed job candidates rated us 9 or 10 out of 10, well above the industry average of 50%.
  • Caliber achieved a Net Promoter® Score of 63.2%, more than twice the industry’s 30% average.

Their feedback provides the clearest reflection of their experience:

  • "The staff at Caliber are SO well organized. Travel, credentialing, and one of my favorite contracts. Everyone goes above and beyond. Go with the best: Caliber!"
  • "Love the friendly professional staff like Wendy, Tiffany, Monica, and Shirley! They’re like family to me. I also love the flexible scheduling, ease of requesting off, and quick weekly pay (big deal!) with direct deposit. The way that Caliber handles each contract allows me to focus on delivering exceptionally high-quality patient care."

More Than an Award, A Commitment

At Caliber, relationships are at the heart of everything we do. While we’re honored to receive this recognition, the real achievement is the trust we’ve built with providers and healthcare organizations. Year after year, we remain committed to fostering connections that create meaningful impact—helping providers find fulfilling opportunities and ensuring hospitals and health systems have the support they need to care for their communities.

"I'm delighted to present the winners of the 2025 Best of Staffing award," said ClearlyRated CEO Baker Nanduru. "These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences. They exemplify the highest standards of professionalism, and I'm privileged to shine a spotlight on their outstanding achievements—congratulations on continuing to transform our industry!"

At Caliber, the strength of our partnerships is the real honor—and the greatest measure of our success. So, whether you're a provider seeking career flexibility or a healthcare organization in need of a trusted staffing partner, we’d love to connect—and continue building something meaningful together.

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